Crisis and risk management is a strategic command and control measure.
“Control measures consist of regulations or rules such as Standard Operating Procedures (SOPs) or Rules of Engagements (ROEs). Commands are sets of orders detailing when, what, and which control measures should be used to respond to a situation.
Technologies (programs, software, machineries etc.) are part and parcel of our 21st century life. Rapid developments in the past decade has made Artificial Intelligence (AI) a lot more prevalent and accessible to all. While AI has provided us with much convenience and insights from studying past patterns and trends, it is not all knowing and may not be able to capture unconventional changes in events or conditions.
There are rarely any programs and software which can self-correct their algorithms to react to dynamic changes. And this why technologies must continue to operate under the purview of humans.
Human Creativity & Flexibility
Humans possess great dedication, motivation, creativity and flexibility to keep striving for new heights. This is evident from how humans have always pressed on to problem-solve in innovative and flexible ways. Regardless of how complex and surprising the incidents may be, humans do not back down but readily accept the challenge.
“Humans, unlike machines, demonstrate innovative and flexible thinking skills which are necessary in solving complicated and unexpected operational problems.
The Role of Humans in Improving Command Orders and Control
Humans must invest time, effort and creativity into algorithms that power the way AI operates. Human’s intellectual competence remains as the secret sauce required in planning and monitoring unforeseen situations. Using reasoning skills, sound inferences can be made. By visualising and studying the problem, risks are assessed and managed.
As two missions will never be the same, human intellectual competency is always required to oversee AI.
Humans and technology work hand in hand. They are complements and not substitutes. AI is a powerful tool that uses historic information and trends to reliably predict the foreseeable future. Yet the catch-22 is that it is not all-knowing and human expertise is required to make swift responses and adaptations to what has never happened before.